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Testimonials

FAQ

Massage Continuing Education Support Center

You have one year from the purchase date to complete courses.

Go to Our Support System

Are your courses entirely online?

Yes, they are all online. After you have purchased and signed up for an account, you will be able to access your course(s) in your account. You will be able to view your course, complete the test, and, if passed, you will receive your certificate to print out. All tests are PASS/FAIL. No shipments and no Hassle. Not only is it completely online, but you can check out with our secure, one-page checkout.  Not only are our courses 100% online, but you also may Save Your Exam and come back at a later time!

What if I previously ordered on the old site (manual grading)?

All courses that were purchased on our old site (My CE National) are all expired, as the last individuals' courses expired in December 2013. You will need to create a new account and order your desired course or package.

Will you submit credits to my state board or NCBTMB?

It is your responsibility to submit documentation to the appropriate board for the majority of states and organizations. NCBTMB and state boards that have regulations for CE usually require that you complete a renewal form/application.

For Florida, Georgia, South Carolina & Tennessee licensed Massage Therapists, we submit credits for each accepted course through CEBROKER at least once a week (each Friday).  
For Louisiana licensed Massage Therapists, we submit credits to LA once a week (each Friday) for each approved course (has an LCEU number in the title). We do not submit credit for courses not accepted or approved by Louisiana (any course that does not have LCEU is not approved).

Is there an expiration on courses purchased?

Yes, you have one year from the purchase date to complete exams; however, you may always purchase an extension of time. You can do this within your account under the tab 'Extend Expiration.' 

What happens if I fail a test?

Our tests are PASS/FAIL. If you fail an exam, you will have one more opportunity to complete the test again free of charge. You will need to contact us by Phone or email so we may reset your exam during regular business hours. We will reset it the next business day. If you fail after this attempt, you will need to re-purchase the exam again. If you read and study the material, you should have no problem passing.

Are you approved for my state?

It depends. We are approved for the majority of the states due to the fact that we are NCBTMB Approved and we are board-approved in states such as, but not limited to, New York, Florida, Alabama, Texas, Illinois, Louisiana, Washington DC, and North Dakota. To find out, go to our Renewal Info tab at the top of this website page. It will show you the state-renewal-requirements that you need.  Just click on the state that you are licensed in. Once you are on that page, you can see if our hours would be accepted for your state. NOTE: Not all of our courses are approved for every state. We do our best to provide a guide, but please review your state laws prior to purchasing to verify a subject matters' acceptance. If you have any questions, please feel free to email or call us.

Are you NCBTMB Approved?

Yes, we are. NCBTMB Approved Provider Number 451576-11. My CE National is approved by the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) as a continuing education Approved Provider. All of our courses are approved with the NCBTMB, with the exception of our 1 hr Human Trafficking course.

Do you have any promo/coupons or specials available?

Give us a call at 855-586-9053 or email support@cemassage.com, and we can provide you with any current specials we may have.

May I place an order over the Phone?

For phone orders- Call 855-586-9053. Our regular business hours are Monday-Friday from 10 am to 6 pm ET, excluding major holidays (see our contact us page for dates closed).

How does online testing work?

Online testing is very simple and allows you to work at your own pace without waiting for others. You will receive your certificate immediately after successfully completing and passing the online exam.

After you have purchased, you will log in to your account on http://www.cemassage.com.

---To access your course material go to "Course Study Material" and click on "View" to the right of the Course you are interested in studying.
---To take an exam, go to "Take Exam" and click on the "Access Exam" to begin your exam.

During the exam, you may pause and save your exam. The Test is PASS/FAIL. This is considered an "Open Book" exam. After you pass the exam, go to "Completed Certificates," where you can print your certificate at any time.

Is the online exam timed?

No, it is not. You even have the ability to save your exam while taking it. This means that you can come back at a later time to complete the exam.

How do I access my certificates?

All certificates are stored within your account on http://cemassage.com.
What you will want to do is first log in. Once logged in, click on "Completed Certificates" within your account. You will then be able to view and print your certificate(s).

Do your courses come with any video?

At this time, none of our courses are classified as video or audio, and they are mailed.

How long do you keep Student Records?

Some entities require us to hold records for at least six years. All record information and privacy issues are covered under our Privacy Policy located elsewhere on this website. 

What are your test questions like?

Our test questions are in multiple-choice format. This means that you will select the correct answer.