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Testimonials

FAQ

Massage Continuing Education Support Center

You have one year from purchase date to complete courses.

    • Are your courses completely online?
      Yes they are all online. After you have purchased and signed up for an account, you will be able to access your course(s) in your account. You will be able to view your course, complete the test and if passed you will receive your certificate to print out. No shipments and no Hassle. Not only, is it completely online, but you can checkout with a secure, one page checkout.

      Not only are our courses 100% online, but you also may Save Your Exam and come back at a later time!
    • What if I previously ordered on the old site (manual grading)?
      All courses that were purchased on our old site (My CE National) are all expired, as the last individuals courses expired in December 2013. You will need to create a new account and order your desired course or package.
    • Will you submit credits to my state board or NCBTMB?
      For the majority of states and organizations it is your responsibility to submit documentation to the appropriate board. NCBTMB and state boards that have regulations for CE usually require that you complete a renewal form/application.

      For Florida Massage Therapists- All credits are submitted through CEBROKER once a week.
      For Georgia Massage Therapists- All credits are submitted through CEBROKER once a week.
      For Louisiana Massage Therapists- Credits for approved courses are submitted once a week to the Board.
    • Is there an expiration on courses purchased?
      Yes, you have one year from purchase date to complete exams, however you may always purchase an extension of time. You can do this within your account under the tab 'Extend Expiration'. 
    • What happens if I fail?
      You must receive a 70% score to pass. If you happen to fail, you will have one more opportunity to complete the test again free of charge. You will need to contact us by phone or email so we may reset your exam. We will reset it the next business day. If you fail after this attempt, you will need to purchase the exam again. If you read and study the material, you should have no problem passing.
    • Are you approved for my state?
      It depends. We are approved for the majority of the states due to the fact that we are NCBTMB Approved and we are board approved in states such as New York, Florida, Alabama, Texas, Illinois, Louisiana, Washington DC and North Dakota. In order to find out go to State Regulations page and then click on the state that you are licensed in. Once you are on that page you can see if our hours would be accepted for your state. If you have any questions please feel free to email or call us.
    • Are you NCBTMB Approved?

      Yes, we are. NCBTMB Approved Provider Number 451576-11. My CE National is approved by the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) as a continuing education Approved Provider. Provider Number 451576-11

    • Do you have any promo/coupons or specials available?
      Give us a call at 855-586-9053 or email support@cemassage.com and we can provide you with any current specials we may have.
    • May I place an order over the Phone?
      For phone orders- Call 855-586-9053. Our normal business hours are Monday-Friday from 9 am to 5:30 pm EST.
    • How does online testing work?
      Online testing is very simple and allows you to work at your own pace without waiting for others. You will receive your certificate immediately after successfully completing the exam.

      After you have purchased, you will login to your account on http://www.cemassage.com.

      ---To access your course material go to "Course Study Material" and click on "View" to the right of the
          course you are interested in studying.
      ---To take an exam go to "Take Exam" and click on "Start" to begin your exam.

      During the exam you may pause and save your exam. You must pass with a 70% or greater to pass the course. This is considered an "Open Book" exam. After you pass the exam, go to "Completed Certificates" where you can print your certificate at any time.
    • Is the online exam timed?
      No, it is not. You even have the ability to save your exam while taking it. This means that you can come back at a later time to complete the exam.
    • How do I access my certificates?
      All certificates are stored within your account on http://cemassage.com.

      What you will want to do is first login. Once logged in click on "Completed Certificates" within your account. You will then be able to view and print your certificate(s).
    • Do your courses come with video?
      At this time, none of our courses are video or audio.
    • How long do you keep Student Records?
      We are required by some entities to hold records for at least 6 years. All records and privacy fall under our Privacy Policy.
    • What are your test questions like?

      Our test questions are multiple choice. This means that you will select the correct answer.